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The new approach to servicing weighing equipment
Choose market-leading comprehensive cover. Or ground breaking, fully-inclusive with up to 99% uptime guaranteed. Introducing new, clear, unrivalled service levels for critical weighing operations – only from Avery Weigh-Tronix.
WeighCare Total™ and WeighCare™
Comprehensive, all-inclusive service cover, backed by a groundbreaking uptime guarantee, for heavy duty, integrated scales up to 5-tonne capacity.
If you need to ensure continuous operation of heavy duty scales, WeighCare Total and WeighCare service agreements provide peace of mind.
Rapid-response call outs, site-familiar Avery Weigh-Tronix engineers and preventative maintenance ensure maximum operational uptime with minimum fuss.
WeighCare Total™
If you have a business critical weighing system, WeighCareTotal will keep your operation moving. A rapid response is guaranteed, thanks to our 97% operational uptime guarantee (or your money back*). Preventative maintenance parts and reverification checks are amongst the other benefits.
WeighCare™
If your operation can tolerate a unit failure, WeighCare may be the best service option. WeighCare offers a generous level of preventative maintenance and calibration cover for a highly cost-effective annual fee. Additional benefits include an 8-hour response and discounted repairs and parts.
| What's included | WeighCare Total | WeighCare |
|---|---|---|
| Service level | 97% Uptime guarentee | 8-hour response |
| Site dedicated Engineers | ✔ | ✔ |
| Calibration visit included | 1 | 1 |
| Preventative maintenance visits included | 1 | 1 |
| Appointments included | ✔ | ✔ |
| Health checks included | 1 | 1 |
| Reverification included | ✔ | - |
| Call out included | ✔ | ✔ |
| On-site labour included | ✔ | First hour |
| Preventative maintenance parts included | ✔ | - |
| Repair parts and consumables included | ✔ | - |
| Discount on replacement equipment | ✔ | ✔ |
* We will refund a percentage of your annual fee, proportonate to the downtime experienced.
